Edibles Online Store (“we”, “us”, or “our”) respects your privacy. It is committed to protecting your data in compliance with applicable privacy and data protection laws, including the General Data Protection Regulation (GDPR). This Privacy Policy explains how we collect, use, store, share, and protect your data when you use our website, services, or interact with us in any way.

By using our website, you agree to the terms of this Privacy Policy.

1. Data We Collect

Personal data of the following types may be collected and processed by us:

A. Information You Provide Directly:

  • Full name
  • Email address
  • Phone number (optional)
  • Billing and shipping address
  • Details regarding the payment (securely processed through third-party payment gateways)
  • Order history and preferences
  • Any additional information you provide through customer support, emails, or forms

B. Information Collected Automatically:

  • IP address
  • Type and version of the browser
  • Type of device
  • Operating system
  • Referring URL and site interactions (e.g., pages viewed, time spent)
  • Cookies and tracking technologies (see our Cookie Policy for more)

2. LEGAL BASIS FOR PROCESSING DATA (GDPR)

We collect and process personal data under the following legal bases:

  • Contractual necessity – to fulfil your orders and provide services
  • Consent – for marketing communications and certain tracking technologies
  • Legal obligation – to comply with legal and tax requirements
  • Legitimate interests – to improve our services, prevent fraud, and support business operations

3. HOW WE USE YOUR DATA

We use your data to:

  • Process and fulfil your orders
  • Send updates, order confirmations, and responses from customer service.
  • Enhance the user experience and functionality of the website.
  • Manage our business operations
  • Send marketing communications (only with your consent)
  • Detect and prevent fraud or misuse of our website

4. SHARING YOUR DATA

We do not sell your data. However, we may share your information with:

  • Service providers (e.g., payment processors, delivery partners, web hosting services) who help us operate our website and business
  • Legal and regulatory authorities, if required by law or in response to valid legal requests
  • Analytics and marketing platforms, with your consent, to help us understand user behaviour and improve our offerings
  • All third parties are required to process your data securely and only as instructed by us.

5. DATA STORAGE AND RETENTION

We store your personal information on safe servers in the United States or other jurisdictions with adequate legal protection.

We keep your personal information for as long as is necessary to carry out the purposes for which it was gathered, including but not limited to:

  • Order history: for tax and legal compliance, up to six years
  • Marketing preferences: until you withdraw consent
  • Customer service records: up to 2 years after the last interaction

6. DATA SECURITY

We implement appropriate technical and organisational measures to ensure your data is protected, including:

  • SSL encryption for secure communications
  • Secure data storage and access controls
  • Regular system monitoring and threat assessments
  • Limited access to personal data on a need-to-know basis

However, no method of internet transmission is 100% secure. Data security cannot be guaranteed completely.

7. YOUR RIGHTS UNDER GDPR

You have the following rights if you are located in the European Economic Area (EEA):

  • Right to Access – Request access to the personal data we hold about you
  • Right to Rectification – Correct inaccurate or incomplete data
  • Right to Erasure – Request deletion of your data
  • Right to Restrict Processing – Limit how we process your data
  • Right to Data Portability – Receive your data in a machine-readable format
  • Right to Object – Object to data processing under certain conditions
  • Right to Withdraw Consent – Withdraw consent at any time where we rely on it

To exercise these rights, please contact us at info@ediblesonlinestore.com. We may request identity verification to process your request.

8. CHILDREN’S PRIVACY

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from minors. We will promptly delete any data we discover to have been collected from a minor without parental consent.

9. INTERNATIONAL DATA TRANSFER

If you are located outside the United States, your data may be transferred to, stored, and processed in the United States or other jurisdictions. We ensure such transfers are compliant with GDPR through appropriate safeguards such as Standard Contractual Clauses or adequacy decisions.

10. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. A new “Effective Date” for any updates will be added to this page. We encourage you to check it out regularly.

11. CONTACT US

If you have questions, concerns, or wish to exercise your rights, contact us at:

Edibles Online Store
333 Universal Hollywood Dr,
Universal City, CA 91608
United States
Email: info@ediblesonlinestore.com